Our Team

Charo Wongdo

Every visit a service with compassion

Karma is an experienced leader and entrepreneur with a diverse background in education, visa services, philanthropy, and sports management. Currently serving as the Manager at Expert Education and Visa Services in Canberra, Karma oversees client relations, visa processing, and team performance, while also building strategic partnerships with educational institutions and international stakeholders. Karma ensures compliance with immigration regulations and drives business growth in this role.

As the Founder of Expert Education and Visa Services, Bhutan Office, Karma played a pivotal role in establishing the business, providing guidance to students and clients navigating the complexities of international education and migration.

In addition to these responsibilities, Karma is the President and Co-Founder of the Bhutan Baseball & Softball Association, where efforts are led to develop the sport in Bhutan, fostering youth participation and international cooperation in sports.

Previously, Karma served as Director of Bhutan Philanthropy Ventures, leading social impact initiatives and managing partnerships with donors and international organizations to benefit local communities. Additionally, as the Race Director at the Bhutan Olympic Committee, Karma successfully coordinated large-scale athletic events, securing sponsorships and ensuring operational success.

With a passion for social development, education, and sports, Karma brings extensive experience in managing cross-sectoral projects, driving business growth, and delivering impactful results.

Phuntsho Wangdi hails from the beautiful valley of Paro in Bhutan. He started his education in Bhutan and completed his Bachelor’s Degree of Arts in English Honours from Delhi University, India. He has a Master’s in Public Administration from the National University of Singapore, a Master’s in Education Studies from the University of Canberra and a Master of Education from the Royal University of Bhutan. He completed his PhD in Public Policy from Chiang Mai University in Thailand. He also attended an International Project Administration Course in Denmark.

Previously, he served as an education administrator and policymaker in the Ministry of Education under the Royal Government of Bhutan. He worked as a Project Manager at the Education Review Office, where he was instrumental in developing the Education Blueprint and led various educational and organisational development projects as a civil servant for 15 years. His significant contributions include the introduction of Rover Scouts in colleges and universities across Bhutan through Bhutan- Denmark Scouts’ collaborations.  Additionally, he has worked as an Education Consultant for edeo. Asia in Singapore and served as a Mentor for the Peer Mentoring Programme for the Faculty of Education at the University of Canberra. He has experience as a Visiting Faculty at the Institute of Excellence and Development and also held the position of Policy Analyst at EduPlus, Bhutan. Furthermore, he is a certified Trainer in Education in Emergencies and has led several disaster preparedness training sessions in partnership with UNICEF and Save the Children.

Before his current role as the Chief Executive Officer at Charo Wongdo, he worked as a Researcher at the University of New South Wales, Canberra, Australia. Due to his extensive background in academia, public administration, and policy development, he has established a solid foundation in Bhutan’s public and social policy practices. His research interests encompass education policy and practice, public administration and management, and educational and social initiatives aimed at promoting Gross National Happiness.

Tshering Denkar, popularly known as Denkars Getaway, is recognized as the first Bhutanese travel blogger and vlogger. Over the past five years, she has traveled extensively across Bhutan, earning admiration and support from both Bhutanese and global travelers. Tshering is celebrated as a trailblazer and a local travel expert.

She holds a master’s degree in Tourism Management from Thailand. Through her travels, Tshering has significantly contributed to promoting domestic tourism and creating travel literature about Bhutan. As a published author of the bestselling travel book, The Tourist Within, she shares captivating travel stories, highlights unique customs and traditions, and promotes Bhutan’s diverse travel destinations. Beyond her work in tourism, she identifies as a social worker, nature enthusiast, and environmentalist.

Tshering is also a passionate youth climate advocate. During her many treks in Bhutan’s pristine, unexplored mountains, she has witnessed firsthand the impacts of global warming on vulnerable mountain communities. Leveraging her large social media following, she raises awareness of climate issues by sharing compelling stories on global platforms. She has produced and directed several documentaries on climate change, some of which were screened at COP 27 in Egypt. Tshering collaborates with agencies, NGOs, and CSOs to promote climate education and actively participates in global climate dialogues, representing Bhutan as a young leader and advocate.

Recently, she competed alongside Hollywood actor Will Smith in a travel series for NatGeo and Disney Plus.

Puja Giri, hailing from the picturesque village of Tashichoeling, Samtse, holds a Master’s degree in Mass Communication and has over a year of experience as a Sales Manager at Azha Pasa. Fluent in English, Dzongkha, Hindi, and Nepali, she is confident that her diverse skills and extensive experience align seamlessly with the requirements of this role. During her tenure at Azha Pasa, Puja developed a deep understanding of sales and successfully built enduring relationships with both local and international partners. Her ability to handle multiple tasks and prioritize effectively contributed significantly to the company’s success. Working in dynamic, fast-paced environments has sharpened her ability to stay composed under pressure while maintaining a clear focus on organizational goals.  
 
In her previous role at Damchen Petroleum as an Administrative and Human Resource Officer, Puja honed her problem-solving skills, effectively navigating challenging situations and managing diverse teams to enhance productivity. Her leadership as a sales head in trekking companies in India further expanded her expertise in marketing strategies and sales conversion, particularly in molding campaigns to target specific markets.
 
Puja’s strong foundation in communication, both written and verbal, complements her passion for the hospitality industry. She takes pride in her ability to think creatively, provide effective support, and adapt to evolving operational needs. Her willingness to travel and relocate underscores her flexibility and commitment to achieving organizational objectives. Confident in her blend of skills, experience, and enthusiasm for the hospitality industry, Puja is driven to make a meaningful impact on the industry and contribute positively to future generations.
Dema Yangzom is a highly motivated recent graduate with the ability to work effectively both in team settings and independently within diverse environments. Dema also has comprehensive understanding of financial practices. Dema holds a Bachelor of Commerce (B.Com) in Finance from the Royal University of Bhutan, Norbuling Rigter College, Doteng, Paro, graduating in July 2024. She also completed her Higher Secondary Education Certificate (BHSEC Class XII) at Jakar Higher Secondary School, Bumthang, from February 2019 to December 2020. Prior to that, she received her Bhutan Secondary Certificate of Examination (BSCE Class X) from the same school in 2017-2018.
 
Dema completed an Internship Program at the Bhutan Chamber of Commerce & Industry in Bumthang from January 20 to February 25, 2024. During this internship, she developed business proposals. Dema is proficient in computer applications, possessing advanced working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel). She is fluent in Dzongkha, English, and Khungkha, and semi-fluent in Sharchop, Hindi, and Korean.
 
Dema actively participated in various volunteer activities. She was a member of the Y-PEER Club and Waste Management Club at Norbuling Rigter College from 2022 to 2024. She also volunteered with the Bhutan Cancer Society at the same college during the same period. Additionally, she participated in “Clean Festival: Let’s Care for Nature as Well,” organized by Bumthang Dzongkhag & Bhutan Events in Jakar, Bumthang, from November 4-6, 2019. She also volunteered for Moenlam Chhenmo at Jampa Lhakhang, Bumthang, from July 12-20, 2017. Dema was awarded 2nd Runner Up in a fashion show competition at Norbuling Rigter College on March 16, 2024. She also participated in the Global Reach Awareness Program on Study Abroad Opportunities, organized by Global Reach, in June 2024. 

Jigme Chodra, originally from Jamkhar, Trashiyangtse, was raised and completed his pre-primary to higher secondary education in Tsirang, Bhutan. He holds a Bachelor of Science in Organic Agriculture from the College of Natural Resources, Punakha. He possesses comprehensive knowledge in organic soil management, crop management, pest and disease control, and organic farming methods. His dedication to the field is evident through his practical experience. He served as an Agriculture Extension Supervisor in Korphu, Trongsa, Bhutan, for two months, where he gained valuable hands-on experience and contributed to promoting sustainable agricultural practices in the region.

Beyond his expertise in organic agriculture, he possesses a strong technical skill set, including proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and statistical software such as R and Jeffreys’s Amazing Statistics Program (JASP). His research acumen, critical thinking, problem-solving, collaboration, and time management skills make him a valuable asset to our company. He is multilingual, fluent in Dzongkha, English, Tshangla (Sharchop), Nepali (Lhotsham), and conversational in Hindi, enabling him to connect effectively with diverse communities and serve as a persuasive communicator.

His proactive approach and strong sense of volunteerism are reflected in his participation in various programs and events. He contributed to the “Clean Festival: Let’s Care for Nature as Well” during the Tsirang Dzongkhag Annual Tshechu held from 14th-16th March, 2019, organized by Bhutan Events. He also received a certificate of recognition for his participation in the 14th Phase Police Youth Partnership Program, collaborating with the Royal Bhutan Police to serve the community. His interpersonal skills, patience, and dedication to understanding individual needs enable him to build meaningful relationships and deliver personalised care. He is committed to contributing to a company’s mission by ensuring excellence, fostering client satisfaction, and upholding the highest standards of professionalism.